Maplerad - Partial Card Creation Service Temporary Fail – Incident details

Dashboard experiencing major outage

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Partial Card Creation Service Temporary Fail

ResolvedDegraded performance41 hours 5 minutes

Affected

API

Degraded performance from 2:43 PM to 7:48 AM

Issuing

Degraded performance from 2:43 PM to 7:48 AM

Customer Card API

Degraded performance from 2:43 PM to 7:48 AM

Business Card API

Degraded performance from 2:43 PM to 7:48 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    You will experience a partial fail response on Card Creation with an error

    "temporarily unable to create card, Please try again in 5 minutes"

    We are continuing to work on a fix for this incident.

    Kindly bear with us.