Maplerad - NGN Transfer – Incident details

Dashboard experiencing major outage

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NGN Transfer

Resolved

Affected

API

Operational from 11:23 AM to 1:57 PM, Partial outage from 1:57 PM to 11:23 AM

NGN Bank Transfer

Operational from 11:23 AM to 1:57 PM, Partial outage from 1:57 PM to 11:23 AM

  • ResolvedUTC

    Update on Transfers into Specific Bank AccountsWe understand you may be having difficulties sending money to some financial institutions. This disruption is due to an unscheduled maintenance which is necessary to enhance system reliability. As part of this maintenance, transactions into the following 12 bank accounts are temporarily affected:

    • Alat

    • Carbon

    • E-Transact

    • Eyowo

    • Fairmoney

    • Jaiz Bank

    • Kuda

    • MoniePoint

    • Opay (PayCom)

    • Palmpay

    • Taj

    • VFD

    Please note that this does not currently have an impact on receiving payments from any of these institutions. We apologise for any inconvenience this may cause and assure you that our team is working to address this in a timely manner.

    Next update in the next 48 hours.