Maplerad - Downtime on Card Creation and Funding – Incident details

Dashboard experiencing major outage

Show current status

Downtime on Card Creation and Funding

ResolvedMajor outage76 hours 8 minutes

Affected

API

Major outage from 12:37 PM to 10:45 PM, Degraded performance from 10:45 PM to 9:21 AM, Major outage from 9:21 AM to 4:45 PM

Issuing

Major outage from 12:37 PM to 10:45 PM, Degraded performance from 10:45 PM to 9:21 AM, Major outage from 9:21 AM to 4:45 PM

Customer Card API

Major outage from 12:37 PM to 10:45 PM, Degraded performance from 10:45 PM to 9:21 AM, Major outage from 9:21 AM to 4:45 PM

Business Card API

Major outage from 12:37 PM to 10:45 PM, Degraded performance from 10:45 PM to 9:21 AM, Major outage from 9:21 AM to 4:45 PM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    We are currently experiencing some issues with our Card Transaction.


    We are working on some updates due to the sudden downtime on the Card Switch.

    Apologies for the inconvenience.

  • MonitoringUTC

    Thanks for your patience.

    The service has been partially restored, but we are still working on resolving the issue completely.

  • IdentifiedUTC

    We are currently experiencing some issues with our Card Transaction.


    We are working on some updates due to the sudden downtime on the Card Switch.

    Apologies for the inconvenience.