Maplerad - Downtime on Card Creation and Funding – Incident details

Dashboard experiencing major outage

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Downtime on Card Creation and Funding

ResolvedDegraded performance31 hours 1 minute

Affected

API

Degraded performance from 10:09 AM to 5:11 PM

Issuing

Degraded performance from 10:09 AM to 5:11 PM

Customer Card API

Degraded performance from 10:09 AM to 5:11 PM

Business Card API

Degraded performance from 10:09 AM to 5:11 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are currently experiencing a funding issue with the Card Switch.

    Card funding and Card Creation are not going through.

    We are working closely to restore these services.

    However, all other Card transactions are working fine.