Maplerad - Downtime on Card Creation and Funding – Incident details

Dashboard experiencing major outage

Downtime on Card Creation and Funding

Resolved
Under maintenance
Started over 1 year agoLasted about 14 hours

Affected

API

Under maintenance from 6:37 PM to 8:25 AM

Issuing

Under maintenance from 6:37 PM to 8:25 AM

Customer Card API

Under maintenance from 6:37 PM to 8:25 AM

Business Card API

Under maintenance from 6:37 PM to 8:25 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Hello Team,

    Our Card Scheme is currently running a hotfix on an identified issue.

    Due to this card funding and creation are on hold.

    We were given a TAT - within 24 hours

    We sincerely apologize for the inconvenience.

    Thank you for your patience.