Maplerad - Card Maintenance – Incident details

Website experiencing major outage

Card Maintenance

Identified
Operational
Started about 5 hours ago

Affected

API

Operational from 8:53 PM to 12:00 AM

Issuing

Operational from 8:53 PM to 12:00 AM

Customer Card API

Operational from 8:53 PM to 12:00 AM

Business Card API

Operational from 8:53 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    We want to inform you of our scheduled maintenance as part of our ongoing efforts to improve system performance and reliability.

    :spiral_calendar_pad:

    Maintenance Details:

    • Date: Tuesday, April 22, 2025

    • Time: Starting at 12:45 am GMT
    • Duration: Approximately 1 hour 30 minutes
    • Expected Downtime: 30 – 45 minutes

    What This Means


    Card issuance, updates, and authorization requests will be temporarily unavailable during the downtime.
    Any transactions attempted during this period will be declined.

    We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.

    If you have any questions, please get in touch with our support team via your dedicated channel.

    Kind Regards,

    Maplerad Support