Maplerad - Card Creation and Funding Downtime – Incident details

Dashboard experiencing major outage

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Card Creation and Funding Downtime

ResolvedMajor outage1 hour 32 minutes

Affected

API

Major outage from 2:48 PM to 4:21 PM

Issuing

Major outage from 2:48 PM to 4:21 PM

Customer Card API

Major outage from 2:48 PM to 4:21 PM

Business Card API

Major outage from 2:48 PM to 4:21 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Dear Team,
    We are currently experiencing a brief timeout affecting card creation and funding.

    Our team is actively working to resolve this issue permanently.


    We will keep you updated as progress is made, and sincerely apologize for any inconvenience caused.

    Thank you for your patience and understanding.

    Regards,
    Maplerad Team