Maplerad - Card Services Disruption – Incident details

Dashboard experiencing major outage

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Card Services Disruption

ResolvedMajor outage5 hours

Affected

API

Major outage from 3:22 PM to 8:23 PM

Issuing

Major outage from 3:22 PM to 8:23 PM

Customer Card API

Major outage from 3:22 PM to 8:23 PM

Business Card API

Major outage from 3:22 PM to 8:23 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Dear Team,


    We are currently experiencing a brief timeout affecting cards

    Our team is actively working to resolve this issue permanently.


    We will keep you updated as progress is made, and sincerely apologise for any inconvenience caused.

    Thank you for your patience and understanding.

    Regards,
    Maplerad Team