Maplerad - Notice history

All systems operational

Website - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Wirepay - Operational

91% - uptime
Apr 2023 · 79.77%May · 94.08%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023
100% - uptime

Collections - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

FX - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Customer - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023
100% - uptime

Customer Card API - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Business Card API - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Identity - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Bills - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Virtual Accounts - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

NGN Bank Transfer - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

USD DOM Transfer - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

USD Cash Pickup Transfer - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Dashboard - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Webhooks - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023
100% - uptime

Go - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Node - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Notice history

Jun 2023

Issuing service temporary downtime
  • Resolved
    Resolved

    This incident has been resolved. All issuing services now work as expected.

  • Identified
    Identified

    You may experience issues while trying to use the Maplerad virtual card issuing service. We are continuing to work on a fix for this incident. All other services are fully operational.

May 2023

Dashboard and API Downtime
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    You might experience problems accessing the dashboard and some other API services. We are currently investigating this incident.

Card Creation
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    You may experience timeouts or failed responses while trying to create a card. We are continuing to work on a fix for this incident.

Quick Server Maintenance
  • Completed
    May 18, 2023 at 11:30 AM
    Completed
    May 18, 2023 at 11:30 AM

    Maintenance has completed successfully.

  • In progress
    May 18, 2023 at 10:59 AM
    In progress
    May 18, 2023 at 10:59 AM

    We are currently implementing a quick server maintenance. You may experience issues with our API and Dashboard.

Card Withdrawals
  • Resolved
    Resolved

    This incident has been resolved. You can now process card withdrawals.

  • Identified
    Identified

    We are continuing to work on a fix for this incident. You may experience issues while trying to withdraw from cards.

Apr 2023

Issuing is Unavailable
  • Resolved
    Resolved

    This incident has been resolved. You can now create cards and perform other actions with our supercharged Issuing API.

    https://www.notion.so/wirepay/Card-Issuing-Changes-1634e58b4c7b44519fe74c00e725f982?pvs=4

  • Identified
    Identified

    You may experience difficulty while creating cards or performing other actions. We are continuing to work on a fix for this incident.

Card Withdrawals
  • Resolved
    Resolved

    We terminated all existing Mastercard USD cards as at April 28. New cards can be created and used.

  • Identified
    Identified

    You may experience difficulty while trying to withdraw from Mastercard USD cards. We are working on a fix.

Apr 2023 to Jun 2023

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