Maplerad - Status Page

All systems operational

Card ISSUER inoperative (Card USAGE on Card created before July)
  • Identified
    Identified

    We have noticed some card failures due to technical issues with our issuing partner.

    This issue has been escalated to them, and we are following up for an update on when this is resolved.

    We will keep you updated on the progress.

    We sincerely apologize for any inconvenience this may cause.

    NB: Please don't keep retrying or using the cards on any platform if it fails or you get an error. Try after we provide you with an update.

  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have noticed some card failures due to technical issues with our issuing partner.

    This issue has been escalated to them, and we are following up for an update on when this is resolved.

    We will keep you updated on the progress.

    We sincerely apologize for any inconvenience this may cause.

    NB: Please don't keep retrying or using the cards on any platform if it fails or you get an error. Try after we provide you with an update.

DOWNTIME AFFECTING DOMICILIARY ACCOUNT TRANSFERS
  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Website - Operational

100% - uptime
Full History

Wirepay - Operational

100% - uptime
Full History
99% - uptime

Collections - Operational

99% - uptime
Full History

FX - Operational

100% - uptime
Full History

Customer - Operational

100% - uptime
Full History
97% - uptime

Customer Card API - Operational

97% - uptime
Full History

Business Card API - Operational

97% - uptime
Full History

Identity - Operational

100% - uptime
Full History

Bills - Operational

100% - uptime
Full History

Virtual Accounts - Operational

100% - uptime
Full History

NGN Bank Transfer - Operational

100% - uptime
Full History

USD DOM Transfer - Operational

100% - uptime
Full History

USD Cash Pickup Transfer - Operational

100% - uptime
Full History

Dashboard - Operational

100% - uptime
Full History

Webhooks - Operational

100% - uptime
Full History
100% - uptime

Go - Operational

100% - uptime
Full History

Node - Operational

100% - uptime
Full History

Recent notices

September 07, 2024

September 06, 2024

September 05, 2024

Card Funding Downtime
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    You will experience downtime on card funding for cards created before July 1st.

    Please bear with us as we work with our Card Scheme to get the Service running.

    ETA: 24 hours

    We appreciate your patience.

September 04, 2024

September 03, 2024

Downtime on Card Creation and Funding
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently investigating this incident.

    Kindly bear with us as we work on this.

September 02, 2024

E-mail OTP issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified an issue with OTP not coming in when you try to login on to the Maplerad Dashboard.

    Kindly bear with us as we work on a fix.

September 01, 2024

Downtime on Card Funding
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    You will experience a Downtime on Card funding on Cards created before July 1st.

    Please bear with us as we work with our Card Scheme to get the Service up and running.

    Thank you for your patience.

Show notice history