Maplerad Status

Identified
June 16, 2025 at 2:50 PM
Identified
June 16, 2025 at 2:50 PM
Hello Merchant,

We hope this message finds you well. Please be informed that the XOF (CIV) transaction channel is currently experiencing a service downtime.

Our team is actively reviewing the issue in collaboration with the relevant partners to restore services as quickly as possible.

We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding during this period. For questions, please send an email to support@maplerad.com.

Identified
May 05, 2025 at 9:55 AM
Identified
May 05, 2025 at 9:55 AM
We are currently experiencing intermittent service disruptions on our KES platform services.

Our Partnering network is actively working to resolve the issue and restore full functionality as swiftly as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding
Thank you for your continued support.

Identified
March 31, 2025 at 2:57 PM
Identified
March 31, 2025 at 2:57 PM
Apologies for the service downtime. We are continuing to work on a fix for this incident. Once this is back up, you will be notified.

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