Maplerad - Notice history

Website - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Wirepay - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025
100% - uptime

Collections - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

FX - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Customer - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025
100% - uptime

Customer Card API - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.53%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Business Card API - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.53%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Identity - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Bills - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Virtual Accounts - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

NGN Bank Transfer - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

USD DOM Transfer - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

USD Cash Pickup Transfer - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Dashboard - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Webhooks - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025
100% - uptime

Go - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Node - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Momo Transfer - Operational

81% - uptime
May 2025 · 74.27%Jun · 70.00%Jul · 99.91%
May 2025
Jun 2025
Jul 2025

Notice history

Jul 2025

No notices reported this month

Jun 2025

Downtime on Documentation Page
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Hello Team,

    Our documentation site at https://maplerad.dev is currently undergoing maintenance and is temporarily unavailable. We’re working to improve the site and expect to be back online shortly.

    Thank you for your patience and understanding!

    If you have urgent questions, please get in touch with our support team.

Downtime on Benin XOF
  • Identified
    Identified

    Hello Merchant,

    We hope this message finds you well. Please be informed that the XOF (CIV) transaction channel is currently experiencing a service downtime.

    Our team is actively reviewing the issue in collaboration with the relevant partners to restore services as quickly as possible.

    We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding during this period. For questions, please send an email to support@maplerad.com.

Downtime on NGN transaction less than 1 million
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently experiencing a downtime on transactions less than 1 million.

    We will let you know as we deploy a fix for it.

    Apologies for the inconvenience.

    Kindly contact support@maplerad.com or any of the Technical Engineers if you have any questions.

Downtime on Cards
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing an issue with Card funding and Creation.

    We will update you as we deploy a fix for it.

    Apologies for the inconvenience.

    Kindly contact support@maplerad.com or any of the Technical Engineers if you have any questions.

May 2025

Downtime on Card Creation and Funding
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently experiencing an issue with Card funding and Creation.

    We will update you as we deploy a fix for it.

    Apologies for the inconvenience.

    Kindly contact support@maplerad.com or any of the Technical Engineers if you have any questions.

May 2025 to Jul 2025

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