Maplerad - Notice history

You will experience downtime on card funding for cards created before July 1st.

Please bear with us as we work with our Card Scheme to get the Service running.

ETA: 24 hours

We appreciate your patience.

We are currently investigating this incident.

Kindly bear with us as we work on this.

We have identified an issue with OTP not coming in when you try to login on to the Maplerad Dashboard.

Kindly bear with us as we work on a fix.

You will experience a Downtime on Card funding on Cards created before July 1st.

Please bear with us as we work with our Card Scheme to get the Service up and running.

Thank you for your patience.

You will experience a Downtime on Card funding on Cards created before July 1st.

Please bear with us as we work with our Card Scheme to get the Service up and running.

Thank you for your patience.

We have noticed some card failures due to technical issues with our issuing partner.

This issue has been escalated to them, and we are following up for an update on when this is resolved.

We will keep you updated on the progress.

We sincerely apologize for any inconvenience this may cause.

NB: Please don't keep retrying or using the cards on any platform if it fails or you get an error. Try after we provide you with an update.

Please be informed that the Nigeria Inter-Bank Settlement System (NIBSS) is experiencing downtime. As a result, NGN transfers may be impacted during this period. We understand the inconvenience this may cause and sincerely apologize for disrupting your banking activities.

Our team is monitoring the situation and is in constant communication with NIBSS to ensure that services are restored as quickly as possible. In the meantime, we kindly ask for your patience and understanding.

Hello Team, we are currently experiencing a downtime from our partner bank. This currently affects funding and authorisations on card created before July 1st.

We are working with them to resolve this as soon as possible. Our partner has committed to providing an ETA in the next 6 hours. We will provide an update shortly on this.

Apologies for the inconvenience caused. We are currently working on a permanent fix and activating an alternate provider to ensure constant uptime

Hello Team, we are currently experiencing downtime from our Card Switch.

This affects some card funding most especially existing cards.

We are working with them to resolve this as soon as possible.

Our partner has committed to providing an ETA in the next 6 hours.

Apologies for the inconvenience caused

We are continuing to work on a fix for this incident.

We have noticed some card failures due to technical issues with our issuing partner.

This issue has been escalated to them, and we are following up for an update on when this is resolved.

We will keep you updated on the progress.

We sincerely apologize for any inconvenience this may cause.

NB: Please don't keep retrying or using the cards on any platform if it fails or you get an error. Try after we provide you with an update.

We are experiencing a downtime with our XAF service due to an update on MTN Services.

We are working closely with them to resolve this issue and update you on the TAT.

Kindly bear with us while we work on this.

Due to an urgent API update, there will be downtime on newly issued cards this month (July).

It should be concluded before COB

We will be running some updates on our Card Services.

Please bear with us as you may experience some inconsistency in the service.

Regards,

Hello Team, we are currently experiencing downtime from our Card Switch.

This affects some card funding most especially existing cards.

We are working with them to resolve this as soon as possible.

Our partner has committed to providing an ETA in the next 5 hours.

Apologies for the inconvenience caused

We are continuing to work on a fix for this incident.