Maplerad - Notice history

Hello team,

Our Card Scheme is currently running a hotfix on an identified issue.

Due to this card funding and creation are on hold.

We were given a TAT - before the Close of Business.

We sincerely apologize for the inconvenience.

This is to provide you with better service.

We have identified an issue with our XAF/XOF Payout.

We are currently working with the networks to restore services

Kindly exercise patience with us as we work to restore service.

TAT 48-72 hours.

Once again. Apologies for the inconvenience.

Please be informed that transfers to customers using First Bank and PalmPay are timing out.
Kindly request alternate details as transactions to the said institutions may fail or remain pending.

We will continue to monitor and update you on the Progress.

We have identified NGN transfers (Pay-Out) failing intermittently.

We are working closely with the NIBSS team to sort things out.

Please exercise patience and we will revert shortly.

We are currently experiencing a temporary downtime.

Our team is working swiftly to complete this, and we’ll keep you updated frequently as we sort this out.

We appreciate your understanding and sincerely apologize for any inconveniences this service disruption may cause.

Thank you for choosing Maplerad

Best regards!

We recognize some issues which makes the dashboard and request response slow.

Our Engineers are at the Top of it to restore all service better with quality speed.

Thank you for your patience.

This will be fixed within an hour