Maplerad - Notice history

We are currently experiencing a funding issue with the Card Switch.

Card funding and Card Creation are not going through.

We are working closely to restore these services.

However, all other Card transactions are working fine.

We are experiencing a timeout on some card services from the card switch. This has been escalated and is currently worked on. We hope to be stable fully on or before 2pm.

We are continuing to work on a fix for this incident.

We are currently experiencing some issues with our Card Transaction.

We are working on some updates due to the sudden downtime on the Card Switch.

Apologies for the inconvenience.

Thank you for your patience. We are up and running

Kindly be informed that we are currently experiencing unexpected downtime with our service. Our engineers are actively working to resolve the issue and anticipate restoring normal operations within the next hour.

We apologize for any inconvenience this may cause and appreciate your patience during this time. We will provide further updates as soon as additional information becomes available.

Thank you for your understanding.

Update on Transfers into Specific Bank AccountsWe understand you may be having difficulties sending money to some financial institutions. This disruption is due to an unscheduled maintenance which is necessary to enhance system reliability. As part of this maintenance, transactions into the following 12 bank accounts are temporarily affected:

• Alat

• Carbon

• E-Transact

• Eyowo

• Fairmoney

• Jaiz Bank

• Kuda

• MoniePoint

• Opay (PayCom)

• Palmpay

• Taj

• VFD

Please note that this does not currently have an impact on receiving payments from any of these institutions. We apologise for any inconvenience this may cause and assure you that our team is working to address this in a timely manner.

Next update in the next 48 hours.