Maplerad - Notice history

Thank you for your patience. We are up and running

Kindly be informed that we are currently experiencing unexpected downtime with our service. Our engineers are actively working to resolve the issue and anticipate restoring normal operations within the next hour.

We apologize for any inconvenience this may cause and appreciate your patience during this time. We will provide further updates as soon as additional information becomes available.

Thank you for your understanding.

Update on Transfers into Specific Bank AccountsWe understand you may be having difficulties sending money to some financial institutions. This disruption is due to an unscheduled maintenance which is necessary to enhance system reliability. As part of this maintenance, transactions into the following 12 bank accounts are temporarily affected:

• Alat

• Carbon

• E-Transact

• Eyowo

• Fairmoney

• Jaiz Bank

• Kuda

• MoniePoint

• Opay (PayCom)

• Palmpay

• Taj

• VFD

Please note that this does not currently have an impact on receiving payments from any of these institutions. We apologise for any inconvenience this may cause and assure you that our team is working to address this in a timely manner.

Next update in the next 48 hours.

Card users might experience transactions failing due to insufficient funds on some already funded cards.

This will affect the Withdrawal and Payment with Cards.
This has been escalated to the Card Switch, and we have assurance that it will be resolved shortly.

We will keep you updated.

Apologies for any inconvenience caused.

We are continuing to work on a fix for this incident.

There is a downtime currently on NIBSS

We are monitoring closely and will be restored shortly

We are currently experiencing a Downtime on Card funding due to unforeseen circumstances on Card Switch

This would be fixed within 24- 48 hours

Kindly bear with us.

We are continuing to work with our 9PSB partner to resolve this as soon as possible.

Thank you for your Patience.