Downtime on Card Funding

Resolved

Degraded performance

Started almost 2 years agoSeptember 27, 2024Lasted 11 days9:13 AMOctober 08, 202412:50 PMUTC

Affected

API

Issuing

Customer Card API

Business Card API

Updates

Resolved
October 08, 2024 at 12:50 PMUTC
Resolved
October 08, 2024 at 12:50 PMUTC
This incident has been resolved.
Update
October 06, 2024 at 2:59 PMUTC
Update
October 06, 2024 at 2:59 PMUTC
You might be experiencing issues with card funding for the old and new card infrastructure.

We are continuing to work on a fix for this incident.
Apologies for the inconvenience.
Identified
September 27, 2024 at 9:13 AMUTC
Identified
September 27, 2024 at 9:13 AMUTC
All cards created before July 1, 2024, are currently experiencing a funding issue.

We will notify you once the service is up and running.
Kindly bear with us as we continually work with the card switch to restore service.

Thank you.

Maplerad - Downtime on Card Funding – Incident details