Downtime on Cards

Resolved

Degraded performance

Started 8 months agoNovember 10, 2025Lasted about 16 hours8:09 PMNovember 11, 202511:54 AMUTC

Affected

API

Issuing

Customer Card API

Business Card API

Updates

Resolved
November 11, 2025 at 11:54 AMUTC
Resolved
November 11, 2025 at 11:54 AMUTC
This incident has been resolved.
Identified
November 10, 2025 at 8:09 PMUTC
Identified
November 10, 2025 at 8:09 PMUTC
Dear Customer,
We are currently experiencing a downtime on card services(funding and creation). As a result, you may notice reduced performance or temporary unavailability.
Our team is actively monitoring the situation and working to restore full service as quickly as possible.
Thank you for your patience and understanding.

Maplerad - Downtime on Cards – Incident details