Maplerad - Downtime on Card Funding and Creation. – Incident details

Dashboard experiencing major outage

Downtime on Card Funding and Creation.

Resolved
Major outage
Started 5 months agoLasted about 23 hours

Affected

API

Major outage from 6:00 PM to 4:37 PM

Issuing

Major outage from 6:00 PM to 4:37 PM

Customer Card API

Major outage from 6:00 PM to 4:37 PM

Business Card API

Major outage from 6:00 PM to 4:37 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Dear Team,


    We are currently experiencing a brief timeout affecting card creation and funding.

    Our team is actively working to resolve this issue permanently.


    We will keep you updated as progress is made, and sincerely apologize for any inconvenience caused.

    Thank you for your patience and understanding.

    Regards,
    Maplerad Team