Maplerad - Notice history

We have identified a bug on our Dashboard,

Card balances are showing without decimation.
i.e. A card with a $10 balance is showing as $1000.

We are currently working on a fix.

ETA EOD.

Thank you for your patience.

All cards created before July 1, 2024, are currently experiencing a funding issue.

We will notify you once the service is up and running.

Kindly bear with us as we continually work with the card switch to restore service.

Thank you.

You will be experiencing issues with card creation and funding.

You may experience issues with Card creation and funding.

We are at the top of it, kindly bear with us as we work on this.

Thank you for your Business.

Please be informed that the Nigeria Inter-Bank Settlement System (NIBSS) is experiencing downtime. As a result, NGN transfers may be impacted during this period. We understand the inconvenience this may cause and sincerely apologize for disrupting your banking activities.

Our team is monitoring the situation and is in constant communication with NIBSS to ensure that services are restored as quickly as possible. In the meantime, we kindly ask for your patience and understanding.

You may experience issues with Card creation and funding.

We are at the top of it, kindly bear with us as we work on this.

Thank you for your Business.

You will experience a Downtime on Card funding on Cards created before July 1st.

Please bear with us as we work with our Card Scheme to get the Service up and running.

Thank you for your patience.

We have noticed some card failures due to technical issues with our issuing partner.

This issue has been escalated to them, and we are following up for an update on when this is resolved.

We will keep you updated on the progress.

We sincerely apologize for any inconvenience this may cause.

NB: Please don't keep retrying or using the cards on any platform if it fails or you get an error. Try after we provide you with an update.

Please be informed that the Nigeria Inter-Bank Settlement System (NIBSS) is experiencing downtime. As a result, NGN transfers may be impacted during this period. We understand the inconvenience this may cause and sincerely apologize for disrupting your banking activities.

Our team is monitoring the situation and is in constant communication with NIBSS to ensure that services are restored as quickly as possible. In the meantime, we kindly ask for your patience and understanding.

Hello Team, we are currently experiencing a downtime from our partner bank. This currently affects funding and authorisations on card created before July 1st.

We are working with them to resolve this as soon as possible. Our partner has committed to providing an ETA in the next 6 hours. We will provide an update shortly on this.

Apologies for the inconvenience caused. We are currently working on a permanent fix and activating an alternate provider to ensure constant uptime

Hello Team, we are currently experiencing downtime from our Card Switch.

This affects some card funding most especially existing cards.

We are working with them to resolve this as soon as possible.

Our partner has committed to providing an ETA in the next 6 hours.

Apologies for the inconvenience caused

We are continuing to work on a fix for this incident.