Maplerad - Notice history

We are currently aware of this incident and are working diligently to bring it back online.

Apologies for the inconvenience.

We are currently experiencing an issue affecting our MTN XAF channel

This is due to a temporary downtime. Please be assured that this has our highest priority, and our team is actively working to resolve it as quickly as possible.

We appreciate your patience and understanding.

We are currently experiencing an issue affecting Card Creation.

This is due to a temporary downtime from the Card Scheme in generating our BIN.

Please be assured that this has our highest priority, and our team is actively working to resolve it as quickly as possible.

We appreciate your patience and understanding.

We are currently experiencing a downtime on ORANGE(XAF)

We will update you as soon as the service is restored.

Thank you for being so patient and collaborative.

Dear Customers, We are currently experiencing a downtime on card funding and Creation.

We are working on resolving the issue. We will notify you once it is completed.

For further enquiries, please reach out to our support channel via support @maplerad.com.

Dear Team,

We’re currently experiencing intermittent timeouts on some card transactions and issuance requests.

This is due to a temporary issue on our banking partner’s side, which we’re actively working with them to resolve.

We’ll continue to monitor closely and provide updates as soon as full stability is restored.

Thanks for your patience!