Maplerad - Notice history

Experiencing partial outage

Website - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Wirepay - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
99% - uptime

Collections - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

FX - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Customer - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

Customer Card API - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 99.46%

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Nov 2023
Dec 2023
Jan 2024

Business Card API - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 99.46%

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Nov 2023
Dec 2023
Jan 2024

Identity - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Bills - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Virtual Accounts - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

NGN Bank Transfer - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 99.95%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

USD DOM Transfer - Major outage

96% - uptime
Nov 2023 · 87.81%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

USD Cash Pickup Transfer - Major outage

96% - uptime
Nov 2023 · 87.81%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Dashboard - Degraded performance

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Webhooks - Degraded performance

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

Go - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Node - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Momo Transfer - Major outage

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

DOWNTIME AFFECTING CARD FUNDING
  • Resolved
    Resolved

    This incident has been resolved. You can now fund cards.

  • Identified
    Identified

    You may experience issues while trying to fund your virtual cards. We are continuing to work on a fix for this incident.

DOWNTIME AFFECTING DOMICILIARY ACCOUNT TRANSFERS
  • Resolved
    Resolved

    We are continuing to work on a fix for this incident.

CARD FREEZING / UNFREEZING
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Businesses might not be able to unfreeze cards using the API or on the Dashboard.

    We are continuing to work on a fix for this incident.

Dec 2023

Naira Bank Transfer
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    You will experience failing Naira Bank transfers intermittently

Nov 2023

Card Service Temporary Downtime
  • Resolved
    Resolved

    We implemented a fix and are currently monitoring the result.

    However, customer might still have issues transacting with card

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Issuing service temporary downtime
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Card Funding and Creating Failing

    We are currently working on restoring these Services.

DOM & CASHPICKUP DOWNTIME
  • Resolved
    Resolved

    This incident has been resolved. These services are backup.

  • Identified
    Identified

    The USD DOM & CashPickup Transfer services are currently undergoing maintenance.

Card Service Temporary Downtime
  • Resolved
    Resolved

    All Card Services are experiencing a Downtime.

  • Investigating
    Investigating

    All Card Services are currently experiencing a downtime.

    We are currently investigating this incident.

Nov 2023 to Jan 2024

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